Relief Management

This service is dedicated to owners of guest houses and small accommodation structures, who are looking for help to run their business for a specific period of time whilst they take a break. We are here to relieve you and take over your day to day tasks whilst maintaining the same level of service to your guests.

We can simultaneously undertake an audit of your structure to maximise the performances of your business. This way, you make the most of your time off, whilst keeping your accommodation open and we bring you solutions to increase your occupancy rate.

Remplacement solution during your time off (holiday, sick leave etc) = no need to close
Admin and bookings follow up
Guests meet and greet, conciergerie to guaranty a perfect stay
Communication between the various teams to guaranty the best service is provided
Set up of specific pricing policy and offers to increase your occupancy rate
Follow up of guests comments on independent platforms such as TripAdvisor or booking.com
Website updating
Social networks feeding
Audit followed by suggestions to improve your structure
Photo sessions to feed website and social networks

We operate around the world, in French, English, Italian and Portuguese speaking countries.

Send an email to inspiration@oleti.fr for more information or to ask how we can give you some support.

What they say about Flore & Oleti

"Having Flore onsite, taking over the management of the guest house, meant that I could completely unwind and relax back home with my family knowing that the guest house was looked after to the level of service I require. I would definitely use Oleti and Flore’s services again in the future should I need to leave for a few months as I know that Casa na Praia would be properly looked after which is an absolute peace of mind."

Laura Rasparini, Owner of Casa na Praia Tofo, Mozambique